Hospital Policy

The Compassionate Care Veterinary Clinic endeavors to provide the best patient and customer care for your pet and family.  We aim to treat each individual professionally, respectfully, and each patient with patience and compassion.  

In return, we expect that our staff are also treated respectfully.  The clinic reserves the right to revoke discounts to any family that repeatedly fails to show for appointments, is delinquent on their account, or is repeatedly and unnecessarily rude to any employee.  We also ask that any client that cancels for or fails to show for a scheduled surgery, leave a deposit in order to reschedule Surgery.  

Discounts
Please note that in order to receive the discount, your pet must be an established (seen here once) client, and must be up to date on all vaccines.  

Military (must be ACTIVE) - 10%
Multi Pet – 10% (Must have 3 ACTIVE pets here at the clinic to receive the discount)
Rescued Pet – 20% (Pet Must come from a RI shelter) and is good for 6 months only.
Senior Citizen Discount – 10% (62 years)

Pricing
Annual/Wellness exam - $62.00
Problem / Sick exam - $84
Urgent Care/Walk in - $122
2nd Opinion/Consultation - $122
Follow up exam - $42
Technician Visit - $22
**Please note that payment MUST be made at time of visit.  We do not do billing**
**All pricing above is to see the doctor, this does not include the cost of any medications/treatment that may be needed**

Surgery Information

**  Pets must be dropped off between 8:15 – 8:30am
**  No food after midnight
**  Water is fine up until drop off
**  If you are dropping off a dog, please take your dog for a walk to potty before bringing them in.
**  We require a deposit at time of drop off.  Your doctor/technician will inform you of deposit amount at time of surgery scheduling. 
**  Generally we have pet parents pick up pets between 4-6pm.  Please note this is an estimated time.  Your doctor will call you after your pet’s surgery and will give you a better idea on what time you can pick up your pet.
**  If you are worried about your pet the day of surgery, you are more than welcome to call and check on them.  
**  If you are dropping off your pet with a blanket or a toy – please make sure that you put your pets name on it.

Please note, if you fail to show or cancel a surgical appointment with less than 48 hours’ notice, we will require a nonrefundable $100 deposit towards the procedure’s cost in order to schedule the procedure.    

Technician Visits
There are times, when we cannot perform technician visits, but we do try to do them for you whenever possible.  Technician visits cannot be done if your pet has not been seen within 6 months.  If your pet is a younger pet and getting a vaccine booster, it will be at the doctor’s discretion to make an exception.  

Please note if your pet is a difficult to manage/handle, we reserve the right not to do technician visits.  Our technicians are trained to do safe restraint with or without muzzles (if possible).  It takes 2, sometimes more and we must compensate for their time. 

There is a charge for seeing a technician.  Plus the cost of treatment.  Appointments with technicians are available during the week.  Unfortunately we cannot perform technician appointments on the weekends, as we have a limited staff on the weekends, and it’s usually very busy on the weekends.